Delete Your Account

Last updated May 26, 2026

This page explains how to request deletion of your Hold My Tee account and the data associated with it. Hold My Tee is operated by CaddieMe LLC.

Option 1: Delete from inside the app

If you still have the Hold My Tee app installed, this is the fastest way:

1. Open the Hold My Tee app and log in.
2. Go to your profile (avatar in the top-right or the Profile tab).
3. Tap Account Settings.
4. Scroll to the bottom and tap Delete Account.
5. Confirm the prompt. Your account and associated data are removed immediately.

Option 2: Request deletion by email

If you have uninstalled the app or cannot log in, email us at support@holdmytee.app with the subject line Delete my account.

Include the email address or phone number tied to your Hold My Tee account so we can locate it. We respond within 7 business days and complete the deletion within 30 days of receiving your request.

What gets deleted

When your account is deleted, we remove the following from our systems:

• Your account profile (name, email, phone number, profile photo)
• Your booking history
• Your messages with other users
• Reviews you wrote and tips you sent
• Your authentication record
• If you were a spotter (caddie): your availability, your Stripe Connect link, and your payout history within our app

What is retained, and why

A small amount of data is retained after deletion, only where the law or basic financial integrity requires it:

• Stripe transaction records are held by Stripe, our payment processor, under their own retention policy. We cannot delete records inside Stripe on your behalf. See Stripe's privacy policy for details.
• Tax, accounting, and anti-fraud records may be kept for up to 7 years to comply with US financial reporting requirements.
• Anonymized, aggregated analytics that cannot be tied back to you may be retained indefinitely.

Questions

If you have any questions about this process, contact us at support@holdmytee.app.