Terms of Service

Last updated June 2, 2026

These Terms of Service ("Terms") form a binding legal agreement between you and CaddieMe LLC ("Hold My Tee," "we," "us," or "our") and govern your access to and use of the Hold My Tee mobile application, the website at holdmytee.app, and any related services we provide (collectively, the "Services").

By creating an account, accessing, or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.

You can contact us anytime at support@holdmytee.app.

Summary of Key Points

This summary highlights the most important parts of these Terms. The full sections below control if there is any conflict.

What Hold My Tee is. Hold My Tee is a technology platform that connects golfers with independent freelance spotters. We are not a spotter service. We do not employ spotters, provide spotter services, or guarantee any spotter's performance.

Who can use the Services. You must be at least 18 years old and able to form a binding contract.

Bookings and payment. When a golfer books a spotter, payment is authorized through Stripe and held until the spotter accepts. Spotters are paid out through Stripe Connect after the round.

Spotter payout protection. A Spotter's net per-round payout will not be reduced once it has been disclosed to and accepted by that Spotter. If we raise the price Golfers pay, the difference accrues to Hold My Tee, not out of the Spotter's pocket. Details in Section 6.

Cancellations and refunds. Cancellation eligibility depends on how far before the start time you cancel and whether the booking is Scheduled or Instant. Details below in Section 7.

Disputes between users. Disagreements about the conduct or quality of a specific round are between the golfer and the spotter. Hold My Tee's responsibility is limited to facilitating the booking and payment.

Disputes with us. Disputes with Hold My Tee are resolved by binding individual arbitration in Texas. You waive the right to participate in class actions. Details in Section 17.

Our liability. Our total liability to you is limited to the amount you paid us in the 12 months before the claim, or US $100, whichever is less.

1. The Services

Hold My Tee is a mobile and web platform that allows golfers ("Golfers") to discover, book, pay, and communicate with independent freelance ball spotters (each a "Spotter" or "Ball Spotter") for rounds at participating golf courses.

The Services include account management, spotter discovery, scheduling, in-app messaging, payment processing through Stripe, and tools for Spotters to manage availability, accept or decline requests, and receive payouts.

Hold My Tee does not provide spotter services. Spotters listed on the Services are independent contractors who decide whether to offer their services through the platform. Hold My Tee does not employ Spotters and does not direct or control how Spotters perform their work.

2. Eligibility and Accounts

To use the Services, you must:

Be at least 18 years of age;
Have the legal capacity to enter into a binding contract;
Provide accurate and current registration information; and
Comply with these Terms and all applicable laws.

You are responsible for activity on your account, for keeping your login credentials confidential, and for promptly notifying us at support@holdmytee.app of any suspected unauthorized use. We may refuse, suspend, or terminate accounts at our discretion.

Spotters are subject to additional verification, including identity verification through Stripe Identity, before they can accept paid bookings. Approval is at our discretion.

3. Independent Spotters; Hold My Tee as Intermediary

Hold My Tee is a technology platform that connects Golfers with independent freelance Spotters. Spotters are independent contractors and are not employees, agents, partners, joint venturers, or representatives of Hold My Tee. Hold My Tee does not provide spotter services, does not employ Spotters, and is not a party to the service agreement that is formed between a Golfer and a Spotter when a booking is accepted.

Hold My Tee does not guarantee the quality, conduct, skill, attendance, punctuality, golf knowledge, or performance of any Spotter, and does not guarantee the conduct of any Golfer. Each Spotter is solely responsible for their own taxes, insurance, equipment, transportation, licensing, and compliance with applicable laws and golf course rules.

Any dispute regarding a specific round, the quality of spotter service, or the conduct of a Golfer or Spotter is solely between the Golfer and the Spotter. Hold My Tee's responsibility is limited to facilitating the booking and processing payment as described in these Terms. We may, but are not obligated to, assist with dispute resolution as a courtesy.

4. Spotter Obligations

If you create a Spotter profile, you agree to:

Provide truthful information about your experience, qualifications, and availability;
Honor accepted bookings, arrive on time, and conduct yourself professionally;
Comply with the rules and dress codes of the golf course where you are working as a Spotter;
Carry any insurance and obtain any licenses required by law for your services;
Report and pay all applicable taxes on income earned through the Services;
Not solicit Golfers to transact off-platform for services that originated through Hold My Tee; and
Not impersonate, misrepresent, or use another person's identity.

5. Golfer Obligations

If you book a Spotter, you agree to:

Provide accurate booking details, including the course, date, and start time;
Have a valid payment method on file;
Treat your Spotter with respect and behave appropriately at the course;
Comply with the rules and dress codes of the golf course;
Show up at the agreed start time or cancel within the cancellation window described in Section 7; and
Not solicit Spotters to transact off-platform for services that originated through Hold My Tee.

6. Bookings and Payments

Booking flow. When a Golfer requests a booking, the Golfer's payment method is authorized for the full booking amount. The booking is held as pending until the Spotter accepts. If the Spotter accepts, the payment is captured. If the Spotter declines or does not respond before the booking expires, the authorization is released and no charge is made.

Lead time. Scheduled bookings must be created at least 30 minutes before the requested start time. Instant bookings may be created up to 5 minutes before the start time.

Pricing. Hold My Tee sets a flat price per round, which we may change from time to time. The price shown at booking is the price you will be charged, plus applicable taxes and fees.

Service fees. Hold My Tee may charge service fees to Golfers and/or take a commission from Spotter earnings to operate and improve the Services. Current fees are disclosed in the app at the time of booking.

Spotter payout protection. The net amount paid to an active Spotter for each completed round (the "Spotter Net Payout") will not be reduced below the amount most recently disclosed to and accepted by that Spotter, except (a) with the Spotter's express written consent, or (b) on at least 60 days advance written notice delivered through the app and to the email address on file, which notice gives the Spotter a meaningful opportunity to deactivate their account before the change takes effect. If Hold My Tee raises the price paid by Golfers, the additional amount accrues to Hold My Tee and does not reduce the Spotter Net Payout. This protection does not limit our right to suspend, terminate, or restrict any Spotter account for cause under Sections 9 or 12, and does not apply to tips (which are at the Golfer's discretion and which the Spotter keeps 100% of).

Payment processing. Payments are processed by Stripe, Inc., subject to the Stripe Services Agreement. Spotters receive payouts through Stripe Connect and must agree to the Stripe Connected Account Agreement to receive funds.

Tipping. Tipping is optional and at the Golfer's sole discretion. Tips are paid in addition to the booking amount and are passed through to the Spotter.

Taxes. Each user is responsible for any taxes owed on their use of the Services, including, for Spotters, income tax and self-employment tax.

7. Cancellations and Refunds

Cancellation eligibility and refund amount depend on the booking type and the time remaining before the tee time:

Scheduled bookings.

More than 24 hours before tee time: full refund.
Between 6 and 24 hours before tee time: 50% refund.
Less than 6 hours before tee time: no refund.

Instant bookings.

Any time before tee time: full refund.
After tee time: no refund.

Spotter cancellations. If a Spotter cancels an accepted booking, the Golfer receives a full refund regardless of timing. Repeated Spotter cancellations may result in account suspension.

Spotter no-shows. If a Spotter does not arrive at the agreed tee time, the Golfer may report the no-show through the app and will receive a full refund. Repeated no-shows may result in account suspension.

Golfer no-shows. If a Golfer does not arrive at the agreed tee time, the booking is treated as a same-day cancellation and the Spotter may be paid for the booking.

Weather and course closures. If a round cannot proceed because of weather, course closure, or other events outside the parties' reasonable control, we will use reasonable efforts to issue a full refund or facilitate rescheduling. Decisions about refunds and rescheduling in these circumstances are made by Hold My Tee support on a case-by-case basis.

Disputes about a specific round. If you have a dispute about a specific round, contact us at support@holdmytee.app. We may, in our sole discretion, issue refunds, credits, or take other action consistent with these Terms, but we are not obligated to do so.

8. Reviews, Ratings, and Communications

After a completed booking, Golfers may leave a review and star rating for the Spotter. Reviews must be honest, based on a genuine experience, and free of harassment, discriminatory language, profanity, defamation, or content that violates these Terms. We may remove reviews that violate these Terms, are fraudulent, or are abusive, in our sole discretion.

The Services include in-app messaging between Golfers and Spotters for the purpose of coordinating bookings. You agree not to use messaging for spam, harassment, illegal solicitation, or to circumvent the Services. We may scan messages for safety, fraud, and policy enforcement.

9. Prohibited Conduct

You agree not to:

Use the Services for any illegal or unauthorized purpose;
Misrepresent your identity, qualifications, or affiliation;
Harass, threaten, defame, or discriminate against any user or our staff;
Post content that is obscene, sexually explicit, hateful, or unlawful;
Solicit users to transact off-platform for services originated through Hold My Tee;
Use bots, scrapers, or other automated means to access or extract data from the Services;
Attempt to reverse engineer, decompile, or interfere with the Services;
Bypass or disable any security or access-control feature of the Services;
Use the Services to compete with us or build a competing product;
Submit false reports, payment disputes, or chargebacks;
Upload viruses, malware, or other malicious code; or
Violate any applicable law, regulation, or third-party right.

10. User Content

"User Content" means anything you submit through the Services, including profile information, photos, bios, reviews, ratings, and messages.

You retain ownership of your User Content. By submitting User Content, you grant Hold My Tee a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, reproduce, modify (for formatting), display, and distribute it for the purpose of operating, promoting, and improving the Services. You also grant other users a non-exclusive license to access and view your User Content as the Services normally permit.

You represent that you own or have all rights necessary to submit your User Content and to grant the licenses above, and that your User Content does not violate the rights of any third party or any law.

We do not endorse User Content and are not responsible for it. We may, but are not required to, review, screen, or remove User Content at our discretion.

11. Intellectual Property

The Services, including all software, designs, text, graphics, logos, and trademarks, are owned by Hold My Tee or our licensors and are protected by intellectual property laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for their intended purpose. All rights not expressly granted are reserved.

You may not copy, modify, distribute, sell, lease, or create derivative works of any part of the Services without our prior written permission.

12. Suspension and Termination

You may stop using the Services at any time by deleting your account in the app or by emailing support@holdmytee.app.

We may suspend or terminate your account, with or without notice, if we reasonably believe you have violated these Terms, posed a risk to other users or to us, or for any other reason permitted by law. On termination, your right to use the Services ends immediately. Sections that by their nature should survive termination will survive, including Sections 3, 10, 11, 14, 15, 16, 17, 18, and 20.

13. Service Availability and Changes

We may modify, suspend, or discontinue any part of the Services at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation. We do not guarantee that the Services will be uninterrupted, error-free, or that any defects will be corrected.

14. Disclaimers

The Services are provided "as is" and "as available," without warranties of any kind, either express or implied, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.

Hold My Tee does not warrant that the Services will meet your requirements, be available on an uninterrupted, secure, or error-free basis, or that the results obtained from use of the Services will be accurate or reliable.

Hold My Tee does not warrant the conduct, performance, qualifications, or trustworthiness of any Spotter or Golfer. You assume all risk arising from your interactions with other users and from your participation in any round booked through the Services.

15. Limitation of Liability

To the fullest extent permitted by law, in no event will Hold My Tee, its affiliates, or its officers, directors, employees, agents, or licensors be liable to you for any indirect, incidental, special, consequential, exemplary, or punitive damages, including without limitation lost profits, lost revenue, lost data, business interruption, or loss of goodwill, arising out of or in connection with your use of the Services, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, Hold My Tee's total cumulative liability to you for any and all claims arising out of or in connection with these Terms or the Services is limited to the lesser of (a) the total amount you paid to Hold My Tee in the 12 months immediately preceding the event giving rise to the claim, or (b) US $100.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the limitations above may not apply to you. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

16. Indemnification

You agree to defend, indemnify, and hold harmless Hold My Tee and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to: (a) your use of the Services; (b) your User Content; (c) your violation of these Terms; (d) your violation of any third-party right, including any intellectual property or privacy right; or (e) any conduct between you and another user, including any spotter service performed or received.

17. Dispute Resolution; Arbitration; Class Action Waiver

Please read this section carefully. It affects your legal rights, including your right to sue in court and to participate in a class action.

Informal resolution. Before filing a claim, you and Hold My Tee agree to try to resolve any dispute informally. You must first send a written notice describing the dispute to support@holdmytee.app. We will try to resolve the dispute informally for at least 30 days after receipt of the notice before either party may start an arbitration or small-claims action.

Binding arbitration. If the dispute is not resolved informally, you and Hold My Tee agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitration will be conducted by a single arbitrator. The seat of arbitration is Dallas County, Texas, and the language of the arbitration is English.

Class action waiver. You and Hold My Tee agree that disputes will be resolved on an individual basis only. You and Hold My Tee waive the right to participate in a class action, class arbitration, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

Exceptions. Either party may bring an individual action in small-claims court for disputes within that court's jurisdiction. Either party may also seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property rights.

30-day right to opt out. You may opt out of this arbitration agreement by sending written notice to support@holdmytee.app within 30 days of first accepting these Terms. The notice must include your name, the email address on your account, and a clear statement that you wish to opt out of arbitration. Opting out does not affect any other part of these Terms.

If any portion of this Section 17 is found unenforceable, that portion will be severed and the remainder will continue to apply, except that if the class action waiver is found unenforceable, this entire Section 17 will be void.

18. Governing Law

These Terms and any dispute arising out of or in connection with them are governed by the laws of the State of Texas, without regard to its conflict-of-laws principles. Subject to Section 17, the state and federal courts located in Dallas County, Texas have exclusive jurisdiction over any matter not subject to arbitration, and you consent to personal jurisdiction in those courts.

19. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. Material changes will be communicated through the app or by email when reasonably practical. Your continued use of the Services after changes take effect constitutes your acceptance of the updated Terms. If you do not agree, stop using the Services.

The Spotter payout protection in Section 6 is an exception to the general rule above. We will not reduce a Spotter's Net Payout by changing these Terms; any reduction requires the express written consent or 60-day notice procedure described in Section 6.

20. Miscellaneous

Entire agreement. These Terms, together with our Privacy Policy and any policies referenced in the Services, are the entire agreement between you and Hold My Tee regarding the Services and supersede any prior agreements.

Severability. If any provision is held invalid or unenforceable, the remaining provisions remain in full force and effect.

No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.

Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, or sale of assets, or by operation of law.

Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control, including acts of God, weather, war, terrorism, labor disputes, internet outages, or government action.

Electronic communications. By using the Services, you consent to receive communications from us electronically, including by email and through the app. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that they be in writing.

Notices to us. Notices to Hold My Tee must be sent to support@holdmytee.app.

No agency. Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and Hold My Tee.

Headings. Section headings are for convenience only and do not affect interpretation.

21. Contact Us

Questions about these Terms? Contact us at support@holdmytee.app.

Hold My Tee is operated by CaddieMe LLC.